Online Dispute Resolution Plattform of the European Commission

The European Commission provides a platform for extrajudicial dispute resolution. This gives consumers the opportunity to initially settle disputes related to their online order out of court. You can find the dispute resolution platform here: https://ec.europa.eu/consumers/odr/

Our email: service

Note on dispute settlement:
We are not willing and not obliged to participate in a dispute settlement procedure before a consumer-enforcement agency.